About Us

About Resolution Care

Who We Are

Our mission is to provide quality person centred care with passion and integrity to people living in their own homes, promoting their choice, dignity and independence.
 

Resolution Care Ltd is a starter Domiciliary care based in West Midlands, the core founder is a nurse by whose aim is to provide a standard of quality care to service users within the whole population, requiring support with personal care needs.

Home Care Done Right

High Quality Care With a Lasting Impact

Services

  • Always ensuring informed choices by giving sufficient information to service users. 

  • Never taking any action or doing any work without the consent of the service users and/or their appointed representative. Nothing about them without them! 

  • Ensuring the safety of service users and staff. 

  • Making sure every member of staff is aware of all relevant policies and procedures we intend to implement. 

 

  • Never asking any member of staff to carry out any duty they are not trained or supervised for.

 

  • Ensuring that confidential information is protected at all times and only shared with others strictly in accordance with its policy on confidentiality; 

  • Working in partnership with other agencies involved in care in order to ensure a seamless and cost-effective service. 

  • Providing a high-quality care that is flexible, responsive and non – intrusive service that is tailored to the needs of the individual; 

why choose us

Resolution Care commits to

Working with each service user, and their social workers, carers (family members as appropriate) and all others associated with his/her care, towards identifying, implementing and reviewing a person-centred care plan which adequately reflects his/her needs and duties we must carry out to meet those needs, at any one time.

Promoting independent living, working within the service user’s range of abilities and competencies.

Delivering care, in the service user’s home in a manner which is non-discriminatory, sensitive to the cultural needs of the service user and respectful of their environment and traditions

The Patient is Priority in our passion